Have any questions...?

All support is managed by people in our office here in Sydney. Our Aussie support staff have the right “koala-fications” to help you. Let’s point you in the right direction, so that you don’t get lost in the outback.

Need Help With Your Order? Click the “GO TO HELP” button below to track, return or enquire about an order from the My Orders page.

Need Information About A Product or Delivery? Go on the “PRODUCT PAGE” and click the Ask A Question button.

Problem With Your Product Or Missing Parts? Click the “GO TO HELP” button below to contact the seller directly from the My Orders page.

Want To Become A Seller? Click the “SELL ON IKOALA” text on our homepage.

Got A General Enquiry, or a Technical Issue? Please fill in the Contact Us Form here.