This Privacy Policy describes how we treat the information we collect from you when you visit our website www.ikoala.com.au and/or register to be part of our group buying experience.

Types of Information Collected and Uses of Collected Information.
We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information.

Personally Identifiable Information is information that identifies a specific end user. When you engage in certain activities on the website, such as creating an account, ordering a product or service from us or our partners, filling out a survey, sending us or our partners feedback, requesting information about our services, applying for a job, we may ask you to provide certain information about yourself. It is optional for you to engage in these activities if you elect to engage we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address, email address, telephone number and date of birth.


When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.


We use Personally Identifiable Information to provide products and services to you, enhance the operation of the Website, improve our marketing and promotional efforts, analyse Website use and improve our product and service offerings. We may also use Personally

Non-Personally Identifiable Information.

Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (URL) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (IP) address. We may automatically collect this information when you visit our Website through the use of electronic tools like Cookies.

We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends and gather demographic information. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.

How We Use Your Email Address

If you sign up to our mailing list for specific offer types or daily notification of deals in selected cities, an IKOALA.COM.AU PTY LTD Deals account, or other service or promotion that requires registration, you will be required to provide a valid email address. We will only use this email address to contact you as part of the transaction process, to send you periodic emails that you have subscribed to, or for purposes that are intended to enhance your user experience. We may also occasionally contact you to obtain feedback on a specific merchant deal you have participated in, or other merchant offerings and services. We will not provide your contact information with third parties.

Opt-out

KOALA.COM.AU PTY LTD Deals will generally allow you to choose to not receive certain types of email communication from us, except for those that are absolutely necessary to provide you with details of any purchase you have made. Emails will always contain a link at the bottom to be removed from our mailing list.

How We Use Your Name

When purchasing a voucher, you may be required to provide the full name of the person who will use it, whether that will be you or the person who will receive the voucher as a gift. We will only share this name with the merchant listed on that voucher. Your full name may be used by the merchant for the purposes of verifying that the voucher is valid. We will also collect your full name during the checkout process to verify your credit card payment info. When signing up for our mailing lists, a IKOALA.COM.AU PTY LTD Deals account, or other services or promotions that require registration, you may also provide your name at that time so that we can personalize all communications you receive from us.

How We Use Your Financial Information

For certain services, such as our merchant deals, we also request credit card or other payment account information which are maintained in encrypted form on secure servers.

We do not share this information with any third party except for those companies responsible for processing credit card transactions for us.

All online payments are transmitted through Secure Socket Layer (SSL) & handled by PayPal. We do not see or store your credit card details on our servers/database. Please check the website www.paypal.com.au for details of their privacy policies and security measures.

Cookies, Web Beacons and Unique URLs

Like most sites, IKOALA.COM.AU PTY LTD Deals makes use of browser cookies. Cookies are small text files placed on your computers hard disk by our server. They allow us to quickly check your status as a subscriber and facilitate access to your preferences.

Your IP Address

We may occasionally collect and store your IP address. This helps us diagnose problems with our servers, administer our site, gather non-personal information about our users but most importantly detect and prevent fraudulent activity. It does not identify you personally in any way.

Information sharing

IKOALA.COM.AU PTY LTD Deals only shares personal information with other companies or individuals in the following limited circumstances:

  • We have your consent.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues.

How to access and update your personal information

Although we take reasonable steps to ensure that all data we use is accurate, we depend on our users to update or correct their personal information whenever necessary. We make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.

Our Security Precautions

We take security concerns very seriously. We use secure server software, known as an SSL certificate, to ensure that sensitive personal and financial information is encrypted. All of our third party partners use similar technology to ensure that your information is very secure.




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